The Next Great Design Challenge: Make AI Comprehensible To Humans

By Cliff Kuang

For the promise of AI to be fully realized, humans have to trust the machine.

Imagine going to your doctor to learn you have cancer. You sit down in front of her desk, and she shuffles through some scans that you took the previous week. Finally, she brings up a sheet of paper, looks at it, then looks up and says, “It’s a positive. I’m sorry.” You ask how she can be so sure. You’re thinking: Maybe there’s been a mistake. But instead of the doctor offering any kind of explanation or rationale–any kind of summary of the evidence she’s gathered–she simply says, “Just trust me. It’s cancer.”

Source:: fastcodesign